Hospitality
Expertise.
Business Results.

I have had the pleasure of working alongside Glenn Austin across several hotel projects where the focus has been on improving kitchen operations to deliver stronger financial performance. Glenn brings a rare combination of culinary expertise and commercial understanding. He is not simply a chef consultant focused on food quality, but someone who genuinely understands how a kitchen needs to operate as part of a broader hotel business. His ability to review existing operations, identify inefficiencies, and implement practical, workable solutions has consistently resulted in improved cost control, streamlined workflows, and better overall outcomes.

Glenn was recommended to me at a critical time, as we transitioned from a long-term Head Chef to appointing a first-time Head Chef. He played a key role in supporting the recruitment process and ensuring we set the new appointment up for success. Through his coaching of both myself and our new Head Chef, we have made meaningful progress in improving performance. We have achieved notable reductions in cost of goods without compromising quality. Glenn has introduced a range of practical improvements across products, efficiencies, and promotions, all of which have contributed to cost savings, increased revenue, and stronger operational processes. Working with Glenn has given me greater visibility and control over the kitchen, and I've genuinely valued the partnership.

We engaged Glenn Austin Consulting to peer review our winery and hospitality operation and ensure the business is cost effective. Glenn's broad knowledge in hospitality made for a one-stop shop to create a business template which we still use today. Glenn's direct approach gives you confidence to streamline your decisions and be proactive, rather than reactive. We would highly recommend Glenn to both startups and long-standing businesses looking to evaluate efficiencies.

In the start-up phase of my Murray cod farming business, I received advice from many directions — on strategy, customers, and where to focus. What made Glenn's guidance stand out was his real-world experience. Having worked both in kitchens and in executive roles, he brings a level of practical insight that's hard to find. Glenn helped me anticipate challenges and think through how to navigate them, while also opening my eyes to market opportunities I hadn't previously considered. His advice was always honest and grounded — he was quick to reinforce what I was doing well, and equally clear on where I needed to improve. That kind of clarity is invaluable when you're deeply immersed in your own business.

Glenn has the ability to solve problems and deal effectively with current and future situations — a perfect link between the kitchen and the boardroom. Without any doubt, Glenn's hallmarks are his passion and conviction.

In my professional role as General Manager for iconic hotels and resorts over the past twenty-five years, one key ingredient to the success of all my properties has been my ongoing professional relationship with Mr Glenn Austin. Glenn is quite simply the best of the best in food consulting, recruitment and mentoring.

Glenn is highly innovative — a culinary professional who underpins his work with a long history of success in the global hospitality industry. Glenn understands the principles of QSR food operations which ensures his innovation and food can be replicated consistently and quickly by front-line teams. A global hospitality professional who is passionate about food, service, and developing culinary ability across the globe.

Glen has always displayed a sense of commercial intuition that is rare, always pushing past the norm and driving business development forward through a well thought out and analytical approach to market opportunities. Whilst Glen has significant culinary ability, this background has allowed him to take a very pragmatic approach when identifying and realising market opportunities. I would recommend Glen for his reliability, tenacity and pragmatic approach to business development.

It is a very rare situation that you find a chef covering all aspects of the business, but Glenn is that person — financially sound with a unique ability to deliver what the client requires as well as the guest. I cannot recommend Glenn highly enough.

Glenn's broad knowledge across a number of disciplines makes his advice much sought after, and I can attest to it enhancing the businesses I have engaged him to consult on. I will continue to utilise Glenn's services when required.

What made Glenn's advice so valuable is that he has been there — worked in kitchens and in executive positions. He really knew what he was talking about. He is also one of the most connected people I know, and so willing to help by sharing his network. Many people don't like to share their industry contacts, but Glenn is the opposite.